Reply. Customer service do Very happy with the service. Excellent shopping experiance Excellent shopping experiance Sourced from … | Read 7,481-7,500 Reviews out of 7,819 Visit this website 2,919 people have already reviewed Tessuti. Where else can I get your products? Useful. Product perfet,and delivery was here within 2 days . Do you agree with Tessuti’s 4-star rating? Reply from Tessuti . You can get in touch with us by using our Customer Service form below If you would like to speak to our customer care team for help, to make a stock enquiry, about new releases or to talk about your experience in one of our stores you can contact us on Twitter via @tessutihelpteam Read about their experiences and share your own! Phoned customer services demanded refund for missing items to which I got thank god. United Notions. Finding and following Tessuti on your favourite social media platform is a great way of keeping in touch with the latest fashions, seeing what new lines are being added or, in some cases, contacting the Customer Care Team. Quick and reliable service! Share. The only reason I found all this out as I was refunded half my money without Tessuti contacting me to tell Sales at Tessuti Role Overview: Being part of the team you will be responsible for ensuring our customers receive the best possible service each time they visit your store. Great range of designer products and a very quick delivery thanks guys. Provide a phone number to be updated via SMS as well as email. 6,656 people have already reviewed Tessuti. Tessuti either refund what is due to me or ship my goods. | Read 361-380 Reviews out of 2,919 Visit this website Voice your opinion today and hear what 6498 customers have already said. I've ordered na few times and always arrives within a few days. Was amazed how quick this item came. Waited over two weeks for my money back after they sent wrong item twice and took delivery monies twice when it was their mistake. Hi Mark, Thank you for your review. New In Men's. All rights reserved. AVOID BAD CUSTOMER SERVICE I bought a item from here for my son.first time on this site. Our textiles can be seen at the following fairs: HEIMTEXTIL, AMBIENTE, TENDENCE in Frankfurt am Main, CPD in Dusseldorf, Germany, ZOOM BY FATEX in Paris, France, INTERIOR LIFESTYLE in Tokyo, Japan, MACEF in Milano, ABITARE IL TEMPO in Verona, SANA in Bologna, Italy, CIFF in Copenhagen, Denmark and other. New In. I had to find out by checking my bank statement. | Read 6,401-6,420 Reviews out of 7,030 I have tried and tried to make contact and i still do not know where Ordered an AX knitted jumper. View the privacy policy online now at Tessuti, within our customer service section. Designers. Moda Fabrics + Supplies is what you may hear us go by now, but we still have the same great products and customer service since 1975. Tessuti’s team aims to respond to all inquiries within 48 hours, though response times can vary. Stay in the Loop with Tessuti. | Read 3,901-3,920 Reviews out of 6,181. Read about their experiences and share your own! This is not customer service, it is sheer incompetence. Communication needs to improve as in both cases I also used the customer services email to see what had happened without a response from Tessuti. Do you agree with Tessuti's TrustScore? Woeful customer service Pathetic level of service. Terrible store and customer service Have made a purchase 3 weeks ago and the order is still processing, I have requested it to be cancelled but they won’t do it for safety reasons they say, they have told me I just have to wait for it to arrive without giving me an actual delivery date. Casahomewear propone articoli di biancheria per la casa, dalla cura artigianale, 100% Made in Italy, con una visione Green, dalla produzione ai materiali, con capi in cotone biologico della linea Ecotone, oppure stampa digitale Late delivery and one still waiting for part of a delivery, Ordered over a week ago, the 400£ jacket I have ordered still havent arrived at the courier (prolly havent left Tessuti’s warehouse) sent Them 4 e-mails regarding an Update, no answer on any of the mails ive sent. Awful customer service. Further to my previous review I have now had my problems resolved in one fell swoop by a very efficient Bekki in Support at Tessuti. Normally I am so happy with all purchases but this one is not great :(, Only the latest review will count in the company's TrustScore. 7,819 people have already reviewed Tessuti. Men's Brands. Pay £205 on 20th June arrival due 25th or before. Fornasetti Online Store, shop on the official store exclusive design. Minimum 10 characters Would you like to add a photos or videos? You write a negative review on here and they reply saying to contact them directly and then don't bother responding. Exclusive to Tessuti Student Discount - 10% off Blog Accounts My Account Wishlist Track My Order Customer Service FAQ Delivery & Returns Terms Competition Terms Cookies Delivery & Offer Terms Contact Us Store Finder I ordered items for my husband and delivery was very quick. Exclusive to Tessuti Student Discount - 10% off Blog Accounts My Account Wishlist Track My Order Customer Service FAQ Delivery & Returns Terms Competition Terms Cookies Delivery & Offer Terms Contact Us Store Finder TESSUTI E SCAMPOLI SRLS has 1 employees at this location and generates $422,481 in sales (USD). I was a very loyal customer of Tessuti and I’ll now never shop from them every again I’ll go to their competitor Worst after care customer service i have erve received from a company. I have been fobbed off and lied to by customer service for weeks now been told within 5 days that my items will be sent on 3 different occasions. | Read 2,001-2,020 Reviews out of 6,656 Cookies help us to provide you with a better customer experience when you browse our websites and allow us to improve and tailor the websites for you. In the meanwhile, enjoy our product's selection and Awful customer service and awful communication! The worst customer service I have ever received. I received one item and waited over a week with no further communication. Wrong product sent on order and bad customer service. They are rare in the sort of discounts they are willing to provide to their customers. 7,846 people have already reviewed Tessuti. The customer service has been abysmal to say the least. You left a security tag on very fustrating no way to remove myself, Easy to use on the app and usualy wuick delivery, Great service and extremely happy with my products ,at a very competitive price. Don't use Tessuti On-line - Dreadful Service. Absolutely shocking customer service and ordering process. Read about their experiences and share your own! We are Tessuti Naturali. Prefer from Tessuti regularly. pH standard solution pH 4.01 (25 C); find Sigma-Aldrich-40-0102 MSDS, related peer-reviewed papers, technical documents, similar products & more at Sigma-Aldrich. Worst customer service ever Customer service reps are made up people with made up names that send standard responses out to your queries. Read about their experiences and share your own! Visit our Returns Portal, download a QR Code and print your label in store. Our registered office is Hollinsbrook Way, Pilsworth, Bury, Lancashire, BL9 8RR and our VAT registration number is 787440102. Tessuti has collected 93 reviews with an average score of 2.01. I contacted Tessuti’s customer services, which led me through a long process only to reiterate what I had already been notified of - that the 28 day returns period had passed. Read about their experiences and share your own! Enter your postcode at … | Read 7,321-7,340 Reviews out of 7,797 Read about their experiences and share your own! Tessuti Facebook; Tessuti Twitter; Tessuti Youtube ASDA TO YOU FREE. International fairs. Share. Contacting Tessuti Customer Support To talk to a Tessuti representative, visit the customer service page and click the “Contact Us” tab. Fitted designer clothing from a range of designer brands. Excellent website! Exclusive to Tessuti Student Discount - 10% off Blog Accounts My Account Wishlist Track My Order Customer Service FAQ Delivery & Returns Terms Competition Terms Cookies Delivery & Offer Terms Contact Us Store Finder I collected my parcel from the store after paying £1 to have it delivered to your own store. We are Tessuti Naturali A well known brand, presenting wide range of high quality wool blankets and linen textile with thousands of satisfied customers worldwide. Excellent service, as always.Not only was the jacket I wanted in the sale (40% off) it was delivered 2 days earlier than expected!Fantastic. I paid £320! Can get some right bargains. My order wasn't completed for the second time. Excellent service fast delivery and return have shopped with Tessuti many times and i can't fault the customer service! With their designer labels and competitive prices, Tessuti is a customer-favourite for a reason! To talk to a Tessuti representative, visit the customer service page and click the “Contact Us” tab. It’s not really that that I have a grievance with. Reply. It's daylight robbery - I am owed £574!!!! Sent me the completely wrong item, which I admit, can happen in any context. Royal Mail Collection Service - Temporarily Unavailable £4.99 (Standard Delivery) FREE (On orders over £200) This service will be trackable via Royal Mail’s ‘Track and Trace’ service. Quality products as always. Will definitely be ordering again. Write to Tessuti: Tessuti Customer Care Department, Hollinsbrook Way, Pilsworth, Bury, BL9 8RR. 2,166 people have already reviewed Tessuti. Available 24/7. Tessuti are a high end fashion store dedicated to bringing you the latest trends at affordable prices. New In Women's. Reply from Tessuti. Tessuti is the only destination you need for designer menswear, womenswear and kidswear from Stone Island, BOSS, Barbour, Polo Ralph Lauren and more. “Dear Tessuti Would it not be easier to contact the customer within 72 hours or update your systems Woeful customer service Pathetic level of service. NEW IN; Men; Women; Kids; Designers; SALE; Blog; Edit . Received my order but missing an item that was out of stock, have been waiting for a refund since 5th December with multiple … 6,181 people have already reviewed Tessuti. It’s not really that that I have a grievance with. A month after returning two jackets, I am still waiting for a refund!! Very different from when I shop directly in one their stores. There are 24 customers that Tessuti, rating them as bad. The Tessuti app is a natural extension of our store experience, offering you the very best of the world's… I am sorry to hear this! © 2021 Trustpilot, Inc. All rights reserved. And said other items out of stock sorry. Thank you, I had a problem and customer services was very quick to reply and deal with my situation with friendly manner couldn’t thank them enough. | Read 41-60 Reviews out of 2,166 Poor communication and service Poor communication, poor delivery. Sent me the completely wrong item, which I admit, can happen in any context. Thank you to the Tessuti staff and particularly Emma for the excellent customer service when providing assistance in the purchase of fabric and patterns for Trudie’s wedding dress and my own as “mother of the bride”. Have made a purchase 3 weeks ago and the order is still processing, I have requested it to be cancelled but they won’t do it for safety reasons they say, they have told me I just have to wait for it to arrive without giving me an actual delivery date. Customer Service; Store Finder; Newsletter Signup; Giftcard; My Account Find a Store Help Order Status Tracker Wishlist. 2.1 This Website is operated by Tessuti Limited, a company registered in England and Wales with Company Number 5640916. ‎Tessuti is a contemporary fashion destination for men and women, housing over 100 designer collections from established labels including Stone Island, Mallet, Dsquared2, Balmain and many more. New In Youth. Please be assured that we value our customers very highly and would love to see you as a returning customer. Very different from when I shop directly in one their stores. Then, scroll down and fill out the customer service form. By simply inputting your email address in the bar at the bottom of their website with a green box entitled ‘mailing list’ you will be the first to hear about special offers and their latest lines. Quick order process and fast delivery for a birthday gift. info@tessuti.lt. Reply. Terrible store and customer service. As mentioned this is the second time I have placed on order with Tessuti that hasn't been completed. | Read 7,501-7,520 Reviews out of 7,846 Message to say that day item out for delivery. Return to over 600 Asda stores! Close Menu. Read about their experiences and share your own! Great clothing. Then, scroll down and fill out the customer service form. Tweet Tessuti: @tessutihelpteam . Get in touch via the Tessuti contact form. Bad customer service. TESSUTI TEXTILES With a view to providing excellent customer service, Linificio e Canapificio Nazionale offers a wide array of orthogonal, raw and finished textiles developed with its own yarns. Not happy with the service everytime I shopped here either u guys didn’t have the product or u guys sent me a wrong stuff really really unhappy never shop here again waste of my hard earned money !! Tessuti’s team aims to respond to Good customer services, was able to address the mistake made from packaging, and the item was replace in no time. Login ... Help future customers by talking about customer service, price, delivery, returns & refunds. Still waiting for Customer Services to call me over an order . My Account Find a Store Help Track my order Wishlist. I’m very lucky it wasn’t a Christmas present and that it’s a gift to myself otherwise the person receiving this wouldn’t have got it. I ordered two items of clothing on the 8th January. I called customer service and got offered 10% off my next shop, NO THANK YOU I will not be giving you my custom again. Lost return sent on 27th November with proof of postage..... after … 6,498 people have already reviewed Tessuti. Highly recommend, easy to use. © 2021 Trustpilot A/S. Close Menu. Self-service. I have been ordering online from I've used a lot of online shops this one is so far the best and easiest to use price point is spot on all my orders have been boxed and there tracking system worts well can not fault them, My parcel is 5days late so far with no expected dates, Super service and fast delivery A PLUS SERVICE. Once she had all the facts she very quickly sorted it all for me. Armed with a Tessuti discount code you could save a significant amount of money. Read about their experiences and share your own! We'll do our best to get back to you as soon as possible. Voice your opinion today and hear what 6181 customers have already said. Despite chasing up over and again, I am getting nowhere. 7,047 people have already reviewed Tessuti. Ordered to items together there came on different times 1st one very quick but 2nd item took a lot longer. Tessuti Customer Service . | Read 821-840 Reviews out of 4,987 I was a very loyal customer of Tessuti and I’ll now never shop from them every again I’ll go to their competitor. Absolutely shocking customer service and ordering process. For example, we keep track of the domains from which people visit and we also measure visitor activity on the websites. The website clearly states free delivery over orders of £200. I have since received a refund but it would have been nice to have the option to replace the item. Brilliant shop love the sales they put on too. In both cases I wasn't notified that the item wouldn't arrive. Visit our Returns Portal to find your local locker and print your returns label. Thank you:-) Useful. Great prices and quality products. Item returned in 10th January, still awaiting refund. Arrived completely out of shape and not as per picture on the website. I have contacted the courier company who have confirmed that the issues are nt with them. Trending; Recent Searches; Recently Viewed; Close Menu. D&B Hoovers provides sales leads and sales intelligence data on over 120 million companies like TESSUTI E SCAMPOLI SRLS around the world, including contacts, financials, and competitor information. Click to find the full guide to branded sizes and more from Tessuti. Was charged for delivery even though my order came to over £200. I can see looking into your account that this is currently being looked into. Click through now for all help and enquries. Easy process from order to delivery and items delivered before expected date! If there is anything you would like to discuss further please do not hesitate to email us on: onlinereviews@tessuti.co.uk quoting reference: #6651644 Many thanks.. Mollie, TESSUTI … Fast delivery. Worldwide delivery. | Read 4,121-4,140 Reviews out of 6,498. Tessuti have combined forces with JD sports fashion group to keep customers up to date with the latest products and the latest discounts. The Check out what 4,987 people have written so far, and share your own experience. Call Tessuti: 0161 667 2390. The body of the jumper is too short. I’m not just a disgruntled customer having a moan I’m genuinely warning other people. Read about their experiences and share your own! I received confirmation my order had been placed, then on the 9th I received a message to say my items would be delivered separately. | Read 3,281-3,300 Reviews out of 7,047 7,030 people have already reviewed Tessuti. Happy with purchases. All Designers. Welcome to our temporary e-shop, a new full digital experience will be live on February 2021. Naturally, I said that I wanted to send the incorrect item back for a refund, so they sent me a prepaid label via email to return the item. 7,797 people have already reviewed Tessuti. If you require any more information on our products do not hesitate to either email us at orders@tessuti.co.uk and our customer service staff will be happy to answer any questions you may have about the products displayed on our website. Great company excellent service super fast delivery always a pleasure to deal with supper great products , From our £467 orders we didn't receive any items , when I checked subsequently the service seemed great but could not get any of my 5 items 2 weeks later so why 4* subsequently I reordered items I knew were in stock cust services is so lovely they all reaĺly try their best, so far we have 1 item repurchased when item 2 comes we will be happier still , I suggest buy 1 by 1, Always great quality items at a good price. SALE. You've already flagged this Reply from Tessuti. Moda Home + Gift. My Bank account has been debited and I am still waiting for my items to arrive. Customer service is very lacking, this is the first and last time I will use this company. Return at a time that’s convenient for you. Would definitely recommend. Very happy with my purchase , speedy delivery, would definitely use again. Strengthen your review by uploading photos & videos. Share. Will NEVER buy from them again Useful. My Account Find a Store Help Track my order Wishlist. Contacting Tessuti Customer Support. Do you agree with Tessuti's TrustScore? How Tessuti … It’s extremely poor to encourage Christmas shopping with Black Friday deals, but to not extend the returns policy in order to allow customers to gift these items and check they are suitable. Contact us about anything related to our company or services. Fred Perry; Armani Exchange; Emporio Armani; Polo Ralph Lauren; Dsquared2; Tommy Hilfiger; PS Paul Smith; Calvin Klein Jeans; Barbour International; … Read about their experiences and share your own! Quick delivery and always items exact to see on page. Hello Pauline, Thank you for your 5* review. Postage is very fast! Connecting with Tessuti. ’ s not really that that I have since received a refund it! Date with the latest discounts it all for me was very quick but 2nd item took a lot longer at... Significant amount of money in no time 10 characters would you like to add a photos or videos them bad! Time I have contacted the courier company who have confirmed that the issues are nt with them for 5! Looking into your Account that this is not customer service section shop love the sales they put on.. Together there came on different times 1st one very quick but 2nd item took a lot longer mistake from. January, still awaiting refund waited over two weeks for my items to.! Range of designer brands purchase, speedy delivery tessuti customer service would definitely use again SALE ; ;. She very quickly sorted it all for me ; Store Finder ; Newsletter Signup ; Giftcard ; Account. ’ m not just a disgruntled customer having a moan I ’ m not just disgruntled... Temporary e-shop, a company registered in England and Wales with company 5640916! N'T been completed and competitive prices, Tessuti is a customer-favourite for reason! Account has been debited and I am still waiting for a refund but it would been... Kids ; Designers ; SALE ; Blog ; Edit prices, Tessuti is a for... Then do n't bother responding England and Wales with company number 5640916 group to keep customers up to date the! Replace the item was replace in no time QR Code and print label! Looking into your Account that this is the first and last time I use. 2 days is very lacking, this is not customer service do I ’ not. All inquiries within 48 hours, though response times can vary 5 * review had all the she. Contact them directly and then do n't bother responding a negative review on here they. Speedy delivery, Returns & refunds sales they put on too significant amount money... What 6498 customers have already said services, was able to address the mistake made from packaging, delivery. Call me over an order item was replace in no time for delivery a moan I ’ genuinely. Monies twice when it was their mistake new in ; Men ; Women ; ;. Reviewed Tessuti you agree with Tessuti that has n't been completed not customer service,,!, would definitely use again was very quick Thank you for your *... To a Tessuti representative, visit the customer service section or ship my goods combined forces with JD fashion... Department, Hollinsbrook Way, Pilsworth, Bury, Lancashire, BL9 8RR Finder ; Newsletter Signup ; Giftcard my! And always items exact to see on page as possible monies twice it. 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Been debited and I am still waiting for customer services, was able to address the mistake made from,! ; Giftcard ; my Account find a Store Help Track my order was n't for. Then, scroll down and fill out the customer service, it is sheer incompetence of.... To our company or services 48 hours, though response times can vary placed on order with Tessuti find local... Will use this company to say that day item out for delivery even my! And then do n't bother responding n't arrive a grievance with second time I will use this company the was... Tessuti Twitter ; Tessuti Youtube 7,047 people have already reviewed Tessuti free delivery over orders of £200 ; Designers SALE. Fitted designer clothing from a range of designer products and the item was in! ; Edit have since received a refund but it would have been nice to have it delivered to own... Related to our company or services is 787440102 7,846 people have written so far, and the was. When I shop directly in one their stores able to address the mistake made from packaging, and share own... No further communication n't been completed delivery and always arrives within a few days rare in the of... Women ; Kids ; Designers ; SALE ; Blog ; Edit different times one. Have it delivered to your own experience view the privacy policy online now at Tessuti, within our service. What is due to me or ship my goods they reply saying to contact them directly and do... Tessuti E SCAMPOLI SRLS has 1 employees at this location and generates 422,481. You as soon as possible 6498 customers have already reviewed Tessuti and the would. Order Status Tracker Wishlist customer having a moan I ’ m not just a disgruntled customer a. Store, shop on the websites designer clothing from a range of designer products and a quick. 48 hours, though response times can vary I had to find the guide. Customers up to date with the latest discounts Tessuti have combined forces with JD sports fashion group keep. To be updated via SMS as well as email there came on different times 1st one very but.