Dear Itskaygo It has been a great pleasure to receive your warm review describing your most recent vacation at our premises. Own or manage this property? Stay at this 4.5-star luxury property in Puerto Morelos. Luxury Regards Alfonso Lopez General Manager. Luxury Regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts in Puerto Morelos, Puerto Morelos Adults Only All Inclusive Resorts, Puerto Morelos Luxury All Inclusive Resorts, Hotels near Galeria Arte Zissimo arte contemporano. The tacos from the buffet area at breakfast were so much better and the food truck by the main pool was decent. Hideaway at Royalton Riviera Cancun is ranked #104 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. Luxury Regards, Alfonso Lopez General Manager. Saint Lucia Royalton Saint Lucia Hideaway at Royalton Saint Lucia. 95 reviews of Hideaway Royalton Riviera Cancun "Stood at the Hideaway room 2125 from February 20th to the 26th. We’ll even let you know about secret offers and sales when you sign up to our emails. more. See photos and read reviews for the Hideaway At Royalton Riviera Cancun rooms in Puerto Morelos, Mexico. Antigua Royalton Antigua. We are delighted our facilities and services meet your expectations of a five-star establishment. Like most, food was hit or miss. Luxury Regards Alfonso Lopez General Manager, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos Luxury All Inclusive Resorts, Puerto Morelos 5 Star All Inclusive Resorts, Puerto Morelos All Inclusive Beach Resorts, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, Diamond Rooms Located 10 km from Dolphinaris Cancun, guests of 5-star Hideaway At Royalton Riviera Cancun (Adults Only) Venue may find a nightclub, an outdoor pool area and tennis courts on-site. Hunter steakhouse was the best! Costa Occidental de Isla Mujeres National Park is minutes away. View 48 photos and read 1,060 reviews. At Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Hotel? Second, the people who work here are some of the kindest most hardworking people I’ve ever encountered. Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,498 traveller reviews, 7,153 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Rated number 5 of 120 hotels in Riviera Maya, Mexico by Canadian travellers. Hideaway At Royalton Riviera Cancun, Puerto Morelos Picture: Beah bar - Check out Tripadvisor members' 13,370 candid photos and videos of Hideaway At Royalton Riviera Cancun Good experience overall, great at following the cdc guidelines and will definitely be back. The, Dear Yolanda B We very much appreciate your review which points out some interesting matters. Most important for us is the overall guest experience, rest assured that I will share your kind comments with the departments concerned. I loved the shower! We understand your experience was not exactly perfect but you can be certain that all your comments will be taken into consideration. Unwind in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and a selection of in room premium spirits. Enjoy free WiFi, free valet parking, and 2 outdoor pools. I hope you give us the honor of another visit soon. Also, we upgraded to Diamond status only to find that it’s a scam. Hideaway guests are promised elevated privacy and an enhanced quality of service plus extras which include afternoon hors d’oeuvres, exclusive a la carte restaurants, and personalized beach bags. Then choose your, Hi! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Luxury Regards, Alfonso Lopez General Manager, I really wanted to love this place! This is the version of our website addressed to speakers of English in Canada. Royalton Riviera Maya We arrived to learn that we could not get ANY Dinner reservation at ANY of the restaurants on the property for the first 4 days. Taxes and fees that are shown are estimates only. Luxury Regards Alfonso Lopez General Manager. Just got back yesterday and thoroughly enjoyed our stay. It was a corner room, with a private pool, over looking the Hideaway pool. I reached out ahead of time and was told to inquire once I checked in. Food was pretty good with good variety of restaurants. It was a nice resort that’s 10 mins from the airport. Note: This review covers the entire resort and not just the hideaway side. We would go back to the resort just because of him! We do hope that we will have an opportunity to come back and you will visit us again. I was a little bummed that we were given a, Hi..I have emailed the hotel about 6 times regarding pre paid, ... jewel in the crown was the glass and stainless steel staircase leading up to a rooftop terrace with a, ... Birthday so special People are very friendly pool are. Thanks, Hideaway At Royalton Riviera Cancun Features, ... Our one bad experience we had the power go out of our. View deals for Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive, including fully refundable rates with free cancellation. We thank your compliments to our staff, services, facilities and atmosphere. 16K likes. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. We look forward to welcoming you back to the Royalton Riviera Cancun shortly. Dear isaiah807 Happy Honeymoon! The accommodation lies near the sandy beach. Everything you need to know about the Hideaway At Royalton Riviera Cancun rooms at … Dear laudie3a Let me take this opportunity to thank you for choosing to stay with us. Browse through our gallery of images, and start visualizing your all-inclusive vacation in Cancun, Mexico. Hideaway guests will also receive the additional benefits of accessing all of Royalton Riviera Cancun’s several restaurants, bars, activities, entertainment, and health and wellness facilities. We were there my girlfriend and I this week. 3rd, the drinks are amazing. trivago! Prices are the average nightly price provided by our partners and may not include all taxes and fees. We have taken your comments constructively and have shared them with our management team. 3rd, the drinks are amazing. There are more places to choose from in the Puerto Morelos area. Everything you need to know about the Hideaway At Royalton Riviera Cancun rooms at … Hi, we have Diamond Club Section it´s our premium service, you can check it on our web page. Kids are everywhere. Please see our partners for more details. We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. Enjoy free WiFi, free valet parking, and 2 outdoor pools. It was our first time at an all-inclusive resort. Second, the people who work here are some of the kindest most hardworking people I’ve ever encountered. We are sending you a private message with the request information. We were in the Hideaway side and never had issues finding chairs at the pool or on the beach. Most important for us is the overall guest experience, rest assured that I will share your kind comments with the departments concerned. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Free WiFi is provided in the rooms. Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive is rated "Very good" by our guests. It features a private pool and Wi-Fi. #HideawayatRRC #HideawayEscapes This is the version of our website addressed to speakers of English in the United States. We look forward to welcoming you back to the Royalton Riviera Cancun shortly. If you know real Mexican food (we are from California), do not eat at agave. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. ... makes us want to go back again or recommend to friends. We have rebooked for Feb. 6-13. I was a little bummed that we were given a room with 2 bed instead of the King bed I had requested, but we dealt with it. I originally paid the extra $60 to select my. Luxury Regards, Alfonso Lopez General Manager. Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun. Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. Scuba diving and snorkelling are popular, so pack an underwater camera. Alfonso on the hideaway beach bar was the best bartender in the whole resort. There was an opening for our last day only. Read certified reviews for Hideaway At Royalton Riviera Cancun on Monarc.ca. Continuously improving our performance in all areas is our main task. Thank you for the precious time taken to share your stay on TripAdvisor. We have taken your comments constructively and have shared them with our management team. Location Carretera Federal 307 Tulum-,Cancun KM 332,150,SM31 We would continue to do our utmost to deserve your support and we look forward to your next visits. Stay at this 4.5-star luxury property in Puerto Morelos. We hope that you will like the improvements we are making in our rooms and suites now and that you enjoy them on your next visit. Compare hotel prices and find an amazing price for the Hideaway at Royalton Riviera Cancun Resort in Puerto Morelos. We asked at Diamond Guest Services and we were told sorry, then sent on a goose chase to other departments who also said they could not help. The venue is housed in different buildings. We will be pleased to welcome you back. This vacation we were to go to Jamaica, due to some Covid issues, my agent booked us here a day before we had to leave. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Italian restaurant was ok. There are no perks. Kids are everywhere. We arrived to learn that we could not get ANY Dinner reservation at ANY of the restaurants on the property for the first 4 days. Hideaway At Royalton Riviera Cancun Hotel is located 10 km from Ventura Park and boasts a nightclub, a tennis court and entertainment activities. Our guests praise the restaurant and the helpful staff in our reviews. Look at 15 photos of the property. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 Riviera Maya hotels, rated 4.5 of 5 … There are no perks. Also, we upgraded to Diamond status only to find that it’s a scam. Dear laudie3a Let me take this opportunity to thank you for choosing to stay with us. No one is coming to unpack and iron your clothes, no one will take care of your dinner reservations. The front desk staff told me that it was not being offered however, I went to the concierge desk the next day and was able to get it squared away. Note: This review covers the entire resort and not just the hideaway side. All-Inclusive; Hideaway at Royalton Riviera Cancun - All Inclusive Carretera Federal 307 Tulum-Cancun Km 332, 15, SM31, MZ 03 Benito Juarez, Riviera Maya, QR, 77500, Mexico Claim your listing for free to respond to reviews, update your profile and much more. It was our first time at an all-inclusive resort. Previous Next. It is about a 20-minute drive south of the Cancun airport, and 45 minutes from downtown Cancun or the Hotel Zone. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hideaway at Royalton Riviera Cancun, Quintana Roo, Yucatan, Mexico. Hideaway guests may enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities. Henry at the Hideaway pool was the best bartender (thank you for your service!!) The room was extremely spacious, even with the hot tub in the middle of the bathroom. Check prices, photos and reviews. What do we get from upgrading from a standard, Hi, in January we coming over for couple of weeks. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. The accommodation comprises 343 luxury rooms. Our guests praise the restaurant and the helpful staff in our reviews. Hideaway At Royalton Riviera Cancun Features, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, My husband and I went for our honeymoon in November 2020. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,472 traveller reviews, 7,139 photos, and cheap rates for Hideaway At Royalton Riviera Cancun, ranked #12 of 38 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Guests enjoy the restaurant. This sprawling resort’s got lots to keep you busy. It’s right on a palm-backed beach that curves gently around a reef. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. Hideaway at Royalton, Cancun’s newest resort is a hotel within a hotel. We understand your experience was not exactly perfect but you can be certain that all your comments will be taken into consideration. Luxury Regards Alfonso Lopez General Manager. Biggest issue: This is not an ALL Adult Resort. During our stay we would like to go to Cancun. If you’re diamond club you got to eat at the Dorado for breakfast and we found the buffet had better food than Dorado (ate twice at each location). First, we are here until Saturday and making the best of it. I had researched ahead of time and found that they offered a honeymoon package (bottle of wine, door banner, and romantic dinner) for free. No one is coming to unpack and iron your clothes, no one will take care of your dinner reservations. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,520 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Continuously improving our performance in all areas is our main task. This property enjoys an ideal position in the heart of Puerto Morelos. See photos and read reviews for the Hideaway At Royalton Riviera Cancun rooms in Puerto Morelos, Mexico. Taxes and fees that are shown are estimates only. Thank you so much for your contribution we hope to see you again. Biggest issue: This is not an ALL Adult Resort. See 6,534 traveler reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hi, thank you for contacting us! Please see our partners for more details. We had a great time relaxing, having fun at the pool with a super service from Esteban and his crew. more. The resort was at 30% capacity, which was really nice. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. We could not be more pleased to read that you found our staff friendly. We are delighted our facilities and services meet your expectations of a five-star establishment. We hope that you will like the improvements we are making in our rooms and suites now and that you enjoy them on your next visit. Dear Jennayyluv We value your comment and are delighted to read that you particularly like our diamond club and our safety measures. Luxury regards Alfonso Lopez General Manager, My husband and I went for our honeymoon in November 2020. The small town of Puerto Morelos itself is a 25-minute drove south, and it's nearly an hour to Playa del Carmen. The hideaway was the perfect resort. Hunter’s was enjoyable and the food was good. Hideaway At Royalton Riviera Cancun, Riviera Maya: 6,526 Hotel Reviews, 7,189 traveller photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. WiFi and parking are free, and this property also features 2 outdoor pools. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. WiFi and parking are free, and this resort also features 2 outdoor pools. Costa Occidental de Isla Mujeres National Park is minutes away. We asked at Diamond Guest Services and we were told sorry, then sent on a goose chase to other departments who also said they, Dear Yolanda B We very much appreciate your review which points out some interesting matters. View deals for Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive, including fully refundable rates with free cancellation. Thank you so much for your contribution we hope to see you again. Dear Q9175VTjulienc Thank you for your appraisal of our location, staff services, and for your heartfelt recommendation! It was almost as if we had the beach to ourselves, Dear krystyg2021 Happy Honeymoon! 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