The hours are terrible and it took over 5 years to get a full time position. The United States’ recent decision to impose a travel ban between Europe and the United States may also be a burden on WestJet’s customer service line. Our contact centre agents can provide assistance with an existing itinerary that was booked directly through us (i.e. ... 2.5 hours shifts starting at 4am then have to punch out and then punch back in at 3 hours later for a maximum 3 hour shift. Earlier this week the wait time neared six hours. You can call Westjet Vacations at (888) 954-6397 toll free number, write an email, fill out a contact form on their website www.westjet.com, or write a letter to WestJet Vacations, 22 Aerial Place NE, Calgary, Alberta, T2E 3J1, Canada. The work itself is a bit challenging and you need to learn a lot of things like geography, travel documents in each country. Pros. For better reach, you can connect with their business Whatsapp number. WestJet used to be my favourite airline because of their top notch customer service but now it seems they just want your money. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. The customer service number is available 24/7 for the callers and you can get direct access to the support team just by calling from anywhere in the world. You may go several hours or a day without getting a reply from WestJet agents. ... when I first started at WestJet as a customer service agent I did love my job. Cons. 51 Customer Service Representative reviews from WestJet Airlines employees about Pay & benefits. It’s possible some Americans opted to fly with WestJet, transferring through a Canadian city on their way to Europe. WestJet Airlines Reservations number WestJet airlines reservations number is a dedicated support number for reservation related queries and issues with WestJet airlines. Learn about WestJet Airlines culture, salaries, benefits, work-life balance, management, job security, and more. However, you may have to wait for a few hours. WestJet Vacations guests who booked directly through us should call 1-877-737-7001. Contact Westjet Vacations customer service. You can mail them whatever problem you have. Discount Travel when space is available. Contacting WestJet: General Information. Learn about WestJet Airlines culture, salaries, benefits, work-life balance, management, job security, and more. And you can message them at any time of the day; this airline has a strong support team that actively looking for messages. You need to be very patient and quick in finding solutions for your customers especially if their flight has been cancelled or changed. Here you can get the official email address of Westjet. 118 reviews from WestJet Airlines employees about working as a Customer Service Representative at WestJet Airlines. on westjet.com or through our contact centre); please call 1-888-WESTJET. You will be working weekend and holidays forever. As of Friday at 10 a.m., the current wait time to speak with a customer service representative was 39 minutes. 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