includes residential networking, SafeConnect, cable TV, ResWiFi, and more. Main Menu. Main Menu. Software Learn More If you have any questions or problems using software on this site, please visit our Online Help Desk, help.unc.edu or call 962-HELP. URL: https://safecomputing.unc.edu/ The department operates under the leadership of the State Chief Information Officer (SCIO), as appointed by the Governor. Information Technology Services (ITS) provides computing, networking, and technical support services to the UNC Asheville community. Critical Care Course List. Public; UNC Asheville ITS. The University of North Carolina at Charlotte 9201 University City Blvd, Charlotte, NC 28223-0001 704-687-8622 Learn about services, software, and support offered by UNC Asheville ITS. Research Computing for UNC-Chapel Hill is developed, supported and maintained by the ITS Research Computing group. Developing a service catalog may sound simple, but in order to encourage customer engagement and set proper expectations, it helps to consider the following tips to make it work: 1) Identify the services your business needs in order to operate. ITS provides technical support, consultation, & planning services to the campus community. 1 Social and Health System 5 | 3 credit hours. Please visit https://onyen.unc.edu to register your device for the network. The UNC Asheville Information Technology Services (ITS) Service Catalog is a comprehensive list of the services provided to the campus community by ITS. RB House- UL Room 033. Powered by Atlassian Confluence and Scroll Viewport. UNC Charlotte provides Zoom for Education accounts with up to 300 participants for Faculty, Staff, and Students. Contact the Service Desk by sending an email to itservicedesk@unca.edu or calling 828-251-6445.The IT Service Desk Self-Service Portal is also available 24 hours a day, 7 days a week. 203 South Road Chapel Hill, NC 27599. ITS Service Catalog. We plan, implement, and manage all campus IT needs–from email and web services to virus removal and hardware repairs. The catalog was developed to provide a central repository of information for each service provided to the campus in a standard format. Get Started; Student; Faculty/Staff; All Services; Find the information you need about all IT services, systems and accounts in ONE PLACE. In cooperation with the Office of Undergraduate Curricula in the College of Arts & Sciences, the Graduate School and professional schools, the Catalog is published online each year on June 1; information in the Catalog is effective on the first day of classes of the fall term following each publication date. The catalog was developed to provide a central repository of information for each service provided to the campus in a standard format. This Service provides email (Heelmail) and calendaring tools, plus applications like Word, Excel, Teams, and SharePoint. Service desk for the support of the Student Union, Activities and Recreation. The University of North Carolina at Charlotte 9201 University City Blvd, Charlotte, NC 28223-0001 704-687-8622 Request Service. Report an issue or ask a question. IT Service Catalog; Get Started. Get help with common problems, learn to use and access software, and access forms for ITS requests. To view the full list of courses and to sign up, please visit the Dare to Learn Academy. It summarizes available services and also provides detailed service information, such as: Academic Labs and Smart Classrooms Software, Desktop, Laptop, and Mobile Device Support. The Catalog supplies general information about the University to prospective students and their parents. For most DHCP connectivity (eduroam excluded), your machine must be registered. New classes are added often, so check the catalog regularly! Download PDF of the 2020-21 Graduate Catalog. Phone: 919.962.2000 ITS Service Desk Technical Support The […] Service offerings are described in our Service Catalog. 203 South Road, CB#3942 Chapel Hill, 27599-3942 919-962-1355 Zoom is integrated with Canvas. An ITS service is an approved, funded, and supported offering that the UNF community may use to help satisfy their academic or business needs. Outlook & Calendar Issues, Distribution Group, Shared Mailbox (MEPF), & Listserv Creation, Changes, or Issues Chat: Click the blue speech bubble; Call: 919-962-HELP; See: Service Desk Hours & Services; Ask Us. The Self-Service portal allows you to request assistance from ITS using a simple web form. 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