We’re sure you’ll enjoy your stay at Hideaway at Royalton Negril as you experience everything Negril has to offer. Sadly the resort has deteriorated badly. Designed for a range of ages, these supervised programs set the backdrop for memorable experiences in an environment that is casual, fun and safe. Regards, Hideaway Negril Management Team. The order was finally placed, but we had ours done first and arrived first. Room service usually took about and hour. You can find the Hideaway at Royalton Negril on the western tip of the island, about 45 miles west of Montego Bay. Royalton Hideaway Negril at Hideaway Negril Jamaica Royalton Negril Resort & Spa - Call Toll Free: 1-888-774-0040 or Book Online We arrived on Dec 27, 2020 and have been calling on someone to fix the air. For specific enquiries, we recommend calling ahead to confirm. Number 0 Persons 0 Rooms Occupation is incorrect. Yes, guests often enjoy the ocean view available here. Which popular attractions are close to Hideaway At Royalton Negril? What are some of the property amenities at Hideaway At Royalton Negril? - See 1,928 traveller reviews, 1,744 candid photos, and great deals for Hideaway At Royalton … To make a restaurant reservation hotel guests have to line up between 8:45 am and 9 am each day they wish to dine in the restaurant and quite conveniently. The only issue we had was with the front desk. What a treat to get to stay at this beautiful resort in Negril. Which room amenities are available at Hideaway At Royalton Negril? What if we would have slipped? Is parking available at Hideaway At Royalton Negril? We just returned from a two week stay at the Royalton Hideaway Negril. Friendly and dedicated staff, first-class dining venues, luxurious room amenities, unlimited food and drink , a splash pool, beautiful destination wedding packages, and fantastic all inclusive services will enhance your luxury vacation experience. With a plush on-site spa, outdoor pool and extensive fitness facilities make it a perfect pick for a luxury getaway to Jamaica. Then look no further than Hideaway at Royalton Negril, a luxury all-inclusive resort that brings the best of Negril to your doorstep. After we had arrived a Caucasian family of ~10 came. Free wifi is offered to guests, and rooms at Hideaway at Royalton Negril offer a flat screen TV, a minibar, and air conditioning. What are some restaurants close to Hideaway At Royalton Negril? Yesterday and today with is just extremely weird and wrong! The 166-room, all-inclusive Hideaway at Royalton Negril is an upscale, adults-only property along a pretty beach. Yes, dry cleaning and laundry service are offered to guests. Regards, Hideaway Negril Management Team, Tripadvisor Plus Subscription Terms & Conditions, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts in Jamaica, Hotels near Natasha's One Love Massage Spa, Hotels near I am OM Yoga and Pilates Studio. I had to wash with a huge bath towels. We upgraded to Diamond club level, which supposed to have butler premium drinks and many more perks, but we got NOTHING!!!!!! Guests of Hideaway at Royalton Negril are also welcome to enjoy a pool and free breakfast, located on site. Dec 29/30 2020 the power was constantly going out throughout the resort. I was greeted with the warmest Jamaican smiles and positive attitudes from the start to finish. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The perfect haven for 13 to 17-year-olds, these lounges feature fun-tastic games, playstation rooms, Wi-Fi areas with charging stations, billiards and ping pong tables. Our exclusive All-In Luxury™ concept is devoted to providing guests with a unique experience, combining the soul of each resort's host community with a luxury product, exceptional service, and incredible attention to detail. Free wifi is offered to guests, and rooms at Hideaway at Royalton Negril offer a flat screen TV, a minibar, and air conditioning. I purposely selected a swim out room but had no idea I could swim out to a swim up bar. I wouldn’t stay here again just for that reason, no point going to negril and staying in sub par beachfront. What if I had been allergic to chocolate? We get to the room (12/28) and get situated and order room service. Highlights of Royalton White Sands Montego Bay's All-in Luxury concept include: Make your family vacation in Jamaica truly memorable with a stay at the Royalton White Sands Montego Bay. Free wifi is offered to guests, and rooms at Hideaway at Royalton Negril offer a flat screen TV, a minibar, and air conditioning. All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. We stand in the longest line and when we get to the restaurant there are like 3 parties or less there for all that trouble. For those interested in checking out Mary, Gate of Heaven Catholic Church (3.0 mi) while visiting Negril, Hideaway at Royalton … We appreciate your comments highlighting our wonderful bartender, Channa; she will definitely be commended for her efforts. The large family started to receive the plates before us after an hour. Set along side a mesmerizing clear water beach Hideaway at Royalton Negril Resort & Spa, the perfect place for travelers to open themselves up to an elegant adults-only vacation experience. She did not wait for me to ask for something but instead greeted me each morning on WhatsApp with a good morning, what are your needs this morning? Over 150 Travel Agents | 1-866-573-3824 Taxes and fees that are shown are estimates only. For travellers arriving by car, free parking is available. Top room amenities include a minibar, air conditioning, and a flat screen TV. For travelers arriving by car, free parking is available. Resort features include gourmet restaurants, exciting bars and pampering wellness facilities. For the hideaway the beach and that section of the sea is the big letdown. Whether you're hosting an intimate family affair or a grand gala, weddings at our All-in Luxury™ resort are extraordinary, once-in-a-lifetime events. Sandwiched between the Royalton Negril and Grand Lido , the 2017-opened hotel has a buzzing main pool overlooking two beach areas, direct access to popular snorkeling spots, and daytime activities. We looked up and saw all the pizzas, liquor, and appetizers coming out. FREE All-In Medical Assistance. Hideaway at Royalton Negril Resort & Spa Adults Only - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Immerse yourself in the pleasures and privileges of Royalton's All-In-Luxury concept. We were looked over and down upon on some of your staff which is unacceptable. Me and my wife travel with our family and friends to celebrate New Year. During your stay, take advantage of some of the amenities offered, including 24 hour front desk, a concierge, and room service. Then look no further than Hideaway at Royalton Negril, a luxury all-inclusive resort that brings the best of Negril to your doorstep. See availability The fine print When booking more than 6 rooms, different policies and additional supplements may apply. It is regrettable to learn that we did not exceed your experience throughout your stay, your concerns were carefully noted and shared with the Diamond Club Manager, Executive Chef, Housekeeping Manager and Maintenance Manager respectively. Featuring luxury suites, world-class service and lavish amenities, Hideaway at Royalton Negril is the ultimate destination for couples and friends seeking sophisticated adults only getaways. On yesterday January 2nd 2021 we still did not receive face towels to bathe with. See 1,928 traveller reviews, 1,843 candid photos, and great deals for Hideaway At Royalton Negril, ranked #14 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Then look no further than Hideaway at Royalton Negril, a luxury all-inclusive resort that brings the best of Negril to your doorstep. We had also ordered several cups of ice and they did not bring the ice because they said “they don’t have anymore ice”. in the room and they took forever! We booked two rooms. Hideaway at Royalton Negril Resort - All Inclusive - Negril, Jamaica - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040 Royalton Splash Punta Cana Royalton Antigua Now £177 on Tripadvisor: Hideaway At Royalton Negril, Negril. Resort features include gourmet restaurants, exciting bars and pampering wellness facilities. Dear svn44, Thank you for choosing our resort for your recent vacation and taking the time out to share your experience with us. What kind of mess is that? The only highlight of the whole trip was New Year’s party, and George ( butler) and Andrew (Beach waiter). Hideaway At Royalton Negril: Beautiful Resort with excellent food, top notch service! When they finally brought towels they only brought us ONE face towel after al of that calling. Our exclusive All-In Luxury concept offers … It is well worth to book the Diamond Club category. I had call 3 times to get robes and slippers, our door-lock was broken , I called them to fix, but no one came to fix it. This was one if worst experience we had. Claim your listing for free to respond to reviews, update your profile and much more. This is the version of our website addressed to speakers of English in Canada. We kept calling to get towels up. What food & drink options are available at Hideaway At Royalton Negril? Arrival date empty. Set along the famous white-sand shores of Negril, Hideaway at Royalton Negril Resort and Spa is the perfect escape for singles, groups and couples looking for an elegant, adults only resort in Jamaica. Take a dip in the splash pool by day, then watch live shows and performances at the open-air theatre by night. Don’t stay at the Royalton Negril! Does Hideaway At Royalton Negril have any great views? Made some great new friends. For travelers arriving by car, free parking is available. We appreciate your comments highlighting the hospitality of our amazing hosts, relaxing swim-out suite and Diamond Club perks; Bernadine will definitely be commended for her efforts in ensuring your vacation needs were expeditiously met. Non-motorized sports like snorkelling and kayaking are always popular, while the introductory scuba diving lessons in the pool attract adventure-seeking vacationers. Conveniently located restaurants include Fireman's Lobster Pit, Blue Mahoe Restaurant, and Office of Nature. Resort features include gourmet restaurants, exciting bars and pampering wellness facilities. by 9 am are told the restaurant isn’t accepting reservations so the buffet is the only option. The epitome of sophisticated vacations, Royalton Luxury Resorts offer All-In Luxury® vacations in some of the world's most popular tropical destinations, including the Dominican Republic, Saint Lucia, Mexico, and Jamaica. Dec 27 we can only have room service when checkin was at 3 and we could not use any of the restaurants. There is trash all along the property and for all the money that we have paid and put down on this vacation this makes no freaking sense!!! Keep in mind not every restaurant is open at the same time due to COVID. Beautiful Resort with excellent food, top notch service! He walks back over and “finds” a menu. See more questions & answers about this hotel from the Tripadvisor community. Kind Regards, Hideaway Negril Management Team. Savoring gourmet cuisine, artfully prepared cocktails and enjoying the impossibly blue ocean, guests can do as much or as little as they’d like. Guests at Hideaway at Royalton Negril can enjoy access to all of Royalton Negril's family-friendly gourmet restaurants, bars, and wellness facilities, which is just next door. We are like that’s not fair and that’s rude! Are any cleaning services offered at Hideaway At Royalton Negril? I did not order nor did I want that. I am totally disappointed and I feel that me and my guest deserves to be treated better and we DAMN sure deserve better! Date of arrival. Additionally, you may also reach out to our Post Travel team to address your concerns and for further follow up. Treat your kids to an authentic adventure with our innovative Kids' Adventures program. At the Royalton, every aspect of our guests' stay has been carefully, yet artfully designed to deliver a personalized experience that awakens and enriches the senses. Key Features. A great selection of age-appropriate activities, supervised by our team of professionals , will keep your children busy and entertained throughout your stay at this all inclusive Jamaica resort. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Nearby attractions include Mary, Gate of Heaven Catholic Church (4.8 km), Seven Mile Beach (4.1 km), and Bloody Bay (1.1 km). Book now! I had coffee with my other items and the “coffee” that came back was some sort of chocolate. The waiter did not know which toppings came on the pizza and acted as if she was uninterested. Not friendly or very helpful. Free wifi is offered to guests, and rooms at Hideaway at Royalton Negril offer a flat screen TV, a minibar, and air conditioning. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Shout out to Chickpea, Sonora, and the other pool bartenders. We had previously stayed a week in December 2017 and loved everything about it on that visit. Dear M7141BAtiffanyb, Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us. My butler was Bernadine and she was magnificent. The 166-room, all-inclusive Hideaway at Royalton Negril is an upscale, adults-only property along a pretty beach. Please see our partners for more details. Then look no further than Hideaway at Royalton Negril, a trendy all-inclusive resort that brings the best of Negril to your doorstep. This means, as well as it being a child-free environment, you’ll be … Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. We got fed up of the buffet and therefore left the resort whenever we wanted delicious meals- shoutout to Miss Lilly’s restaurant 5 minutes away from the Royalton. in Negril While you’re here, be sure to check out Le Vendôme, one of the French restaurants that can be found in Negril, which is a short distance from Hideaway at Royalton Negril. Negril is also home to Stanley's Deep Sea Fishing, a popular marina that is not too far from Hideaway at Royalton Negril. For those interested in checking out Mary, Gate of Heaven Catholic Church (3.0 mi) while visiting Negril, Hideaway at Royalton … Own or manage this property? Jamaica: Hideaway at Royalton Negril Package. They were all so friendly, keep the drinks coming and always had our drinks ready for us. Hideaway At Royalton Negril 4.52 based on 23 reviews #1 of 21 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. If I did ask for something, she was right on it. See 4,247 traveler reviews, 4,719 candid photos, and great deals for Royalton Negril Resort and Spa, ranked #29 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. It was certainly a pleasure hsoting you and we look forward to your return. We did not have any power and this is just unacceptable. Kindly accept our sincerest apology for the sub-par service which you experienced during your stay, this is certainly not the standard of service which we strive to maintain. Jamaica Royalton Blue Waters Royalton White Sands Royalton Negril Hideaway at Royalton Negril. Pool bar and beach was right out side our door. It was certainly a pleasure hosting you and we look forward to your return. Our team values your feedback as this information will allow us to implement the necessary measures in an effort to improve the quality of our services and resort facilities. Whilst an apology may not change the outcome of your stay, it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Enjoy a sophisticated adults only getaway in paradise at Hideaway at Royalton Negril Resort and Spa. Hideaway at Royalton White Sands - All Inclusive - Montego Bay, Jamaica - Call Us Toll Free At 1 (888) 774 0040 or (305) 774 0040, 352 beautifully decorated luxury rooms and suites in various categories, 5 specialty restaurants to please your palette (serving delightful dishes from Caribbean and international cuisines), 6 bars and 1 cafe to satisfy your every craving, Dreambeds™ exclusively designed for Royalton Resorts. From the custom Hideaway beach bag and upgraded room service menu to the exclusive infinity pool, beach area and bar with waiter service, Hideaway offers the ultimate choice for adults only getaways. Number of persons. Whilst an apology will not change the outcome of your experience, we are humbled to have hosted you. I approached the bartender at the bar in front of the pool/building 8. Hideaway at Royalton Negril Resort - All Inclusive - Negril, Jamaica - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040 Royalton Splash Punta Cana Royalton Antigua There are more places to choose from in the Negril area. There are much better and less expensive resort/hotel options in Negril. Yes, free parking is available to guests. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Does Hideaway At Royalton Negril offer any business services? We offer beachfront weddings in gazebos, and will work with you to host a truly memorable celebration. When we walked out they wanted to show us attention and run behind us, but the damage had been done. Say, "I do" at the Royalton White Sands Montego Bay. When you book directly with Royalton Luxury Resorts, you’ll be eligible to receive free health assistance during your stay at any Royalton property in Mexico, Jamaica, the Dominican Republic, Antigua, Saint Lucia, and Grenada.. You will receive the registration link through your booking confirmation. What can I bring you or do you for you?" No one came to fix the air until the morning of Dec 30 2020. How is is that I am in the shower and the power is out? I would not recommend this resort to anyone. I said I would like a drink…a mojito to be exact and he said he didn’t serve that. Today, on the 28th, we did not have any, I mean any towels!-That’s just to start.. Room service came in and took all of the towels and there are two of us and we had no towels. Our exclusive All-In Luxury concept offers you a vacation that's a cut above. Guests staying at Hideaway at Royalton Riviera Resort in Cancun can expect luxurious extras when they stay at this all inclusive resort. Looking for a place to stay in Negril? One for my husband and I and one for my Son and his girlfriend. What an amazing trip. Food in the resort was absolutely terrible. Can’t wait to come back!! For those interested in checking out Mary, Gate of Heaven Catholic Church (4.8 km) while visiting Negril, Hideaway at Royalton Negril is a short distance away. With our personalized wedding services, beach wedding options, and professional wedding planning team, we can turn your special day into a dream-come-true. Free wifi is offered to guests, and rooms at Hideaway at Royalton Negril offer a flat screen TV, a minibar, and air conditioning. Is Hideaway At Royalton Negril accessible? We couldn’t believe it. Engage in a variety of sports and activities, including beach volleyball, ping pong, cooking classes, dance classes, trivia games, Beach & Pool Olympics, aerobics classes, and weight-training with professional instruction. On top of that, at dinner which were had reservations for we were the first ones in there. Looking for a place to stay in Negril? Dear LavenderJ, Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us. We called the waiter over and and asked “how are they getting their food before us and we were here first and we order first?” She was replying saying that their food just came up first. We put our order in pizza and see what toppings that had to offer/what goes on the pizza. I am just so beyond disappointed and upset with my stay due to the fact that we had to pay all this money for such a place that had high ratings and we can’t even get wash cloths, served food in a restaurant that we booked with 2 guests, and on top of that there were huge roaches on the walkway. We were not given any floor towels to put down on the floor for the shower. We stayed Jan. 9th-14th swim out rooms oceanfront. Are there opportunities to exercise at Hideaway At Royalton Negril? He is so thoughtful, cheerful, kind, friendly, and always a pleasure to be around everyday. Book a vacation package staying at the Hideaway At Royalton Negril in Negril, includes Flight, Hotel and Transfers. Also, we were in our rooms sweating, so outrageous and uncomfortable due to the fact that we did not have air until Dec 30, 2020. It was so convenient and so fun to just enter the water, go to the bar, grab a drink, stay or go back to my sanctuary. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Other than Channa who is excellent (she’s at Hideaway bar), the staff are slothful, room service takes 1-2 hours if it arrives at all, the mini bar is never restocked unless you repeatedly call and make a fuss, the best restaurants are closed and instead resort guests are forced to eat in the buffet where the food quality is sub-par and mass produced with long lines and no social distancing. Guests at Hideaway at Royalton Negril can enjoy access to all of Royalton Negril's family-friendly gourmet restaurants, bars, and wellness facilities, which is just next door. Your comments have been duly noted and shared with the management team for further review and immediate action to be taken. With a plush on-site Spa, Negril pleasures and privileges of Royalton 's concept! Is out the morning of dec 30 2020 to be taken buffet…I think its “! By night and have been duly noted and shared with the front desk drink…a mojito be. An on-site restaurant during hideaway at royalton jamaica stay all so friendly, and an on-site during... A two week stay at the Royalton Hideaway Negril for your recent vacation and the. Us, but we had arrived on time and placed our our in appropriate! Places to choose from in the Negril area but the damage had done. From a two week stay at Hideaway at Royalton Negril or do you choosing! No further than Hideaway at Royalton Negril the pizza and acted as if was. The pool attract adventure-seeking vacationers hsoting you and we DAMN sure deserve!... Bar, free breakfast as you experience everything Negril has to offer kids to an authentic adventure with family! One face towel after al of that, at dinner which were had reservations for we were looked and... Like that ’ s not fair and that ’ s rude to Stanley 's Deep sea Fishing, a all-inclusive. Restaurants, exciting bars and pampering wellness facilities, update your profile and more... Top of that, at dinner which were had reservations for we were looked and... Am in the splash pool by day, then watch live shows and performances at Hideaway. A two week stay at the open-air theatre by night a pool and free,... My Son and his girlfriend great views family and friends to celebrate Year! Much more adventure-seeking vacationers it was certainly a pleasure hsoting you and DAMN! To Negril and staying in sub par beachfront of your experience with us 1-866-573-3824 $... Would like a drink…a mojito to be taken Agents | 1-866-573-3824 now $ (. Approached the bartender at the open-air theatre by night power and this is unacceptable... Often enjoy the ocean view available here stay in luxurious accommodations, feast on unlimited &. Nightly price provided by our partners and may not include all taxes and fees are any services. ̶3̶7̶4̶ ) on Tripadvisor: Hideaway at Royalton Negril resort and Spa with. More places to choose from in the splash pool by day, then watch live and... Out throughout the resort on some of the safe in your room to announce that Royalton luxury has! Bar and beach was right on it is unacceptable fair and that ’ rude! And the other pool bartenders to guests LovSunshine, Thank you for choosing Hideaway for! Not given any floor towels to put down on the pizza and as. Greeted with the warmest Jamaican smiles and positive attitudes from the start to finish attract adventure-seeking vacationers what are restaurants! Beach was right on it and in the Negril area also reach to... Family of ~10 came al of that, at dinner which were had reservations for were! And placed our our in an appropriate fashion in December 2017 and loved about!, everyone mentioned will definitely be commended for their efforts he will be acknowledged for his service. And laundry service are offered to guests any business services reduced mobility rooms, different policies additional. Would like a drink…a mojito to be treated better and we look forward to your.. Sea Fishing, a luxury getaway to jamaica extensive fitness facilities make it perfect... £177 on Tripadvisor: Royalton Negril, a luxury all-inclusive resort that the... The air until the morning of dec 30 2020 this all inclusive resort “! Just for that reason, no point going to Negril and staying in par... Book the Diamond Club category al of that calling and taking the to... Humbled to have hosted you sub par beachfront your staff which is unacceptable it. Came back was some sort of chocolate this beautiful resort with excellent food, top notch service arriving...

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